After I took my Platform App Builder Transition Exam as you could read on my article here, I decided to take another exam and I will try to become the Salesforce Certified Community Cloud Consultant. It looked like pretty easy, just 57% pass score and what is can be easier than working with components within community builder, right ? Than I started checking all materials mentioned in guide, in partner communities, on other blogs and I found that coin has two sides.
In last 2 releases (Winter’17 and Spring’17) and in next release Summer’17 community cloud is going to be completely changed because Napili Template is more and more enhanced with Salesforce Core Developers. I though that all questions will be related to Napili template and to all things what changed in communities in Spring’17. But I was wrong! Community Cloud Exam has still many standard questions, for example:
how to give customer moderation rights to delete post and files in communities,
how to prevent customer to create duplicated community account within self-registration page,
way how to select SSO for customer coming from portals to communities,
how to create and register custom domains and certificates,
which integration tool will best fit integration between salesforce and share-point if you would like to share documents with customer,
and again limits! how many unauthorized page visits can have force.com sites.
Here are also some points what you should know before you will register for a exam:
Super User and everything about it!
Delegated External User Administrator
Community Moderator (can be internal user or community customer)
Lightning Partner Management Solution
Reporting for community users
Topics and subtopics – how to activated them
Article visibility for specific community users
If you have not implemented any communities this exam can be tough for you. But it was tough for me even I worked with huge communities with more than 60 000 community users. Sometimes it is really hard to remember every position of checkbox where I can activate a specific feature. So best way how to learn it is create communities in sandbox and keep trying.